Substrate checked, not assumed
A cracked tile over cracked substrate will crack again. We look behind the damage before promising a fix.
Cracked, loose, or grout gone dark
Tile repair & replacement in Connecticut.
One cracked tile, then a loose one, then dark grout. A repair visit fixes the worst of it in one morning — single tiles from $120, a full bathroom regrout $350–$600.
Tile Repair & Replacement
How this is priced
Regrouting a standard bathroom is a half-day; single-tile swaps are the quick end of the scale.
Single cracked tile$120–$300 — removed, substrate checked, closest match fitted
Loose tiles re-bondedRe-set and re-grouted — quoted by how many
Bathroom regroutHalf-day, $350–$600
Kitchen backsplash repairLocal repairs without a full redo — quoted by the area
No travel fee in the fourteen towns we serve. If the job takes less time than quoted, you pay less.
What's included
What this service covers.
The six things people book most, and what each one includes.
Material matching, shown to you first
Discontinued tile is a fact of life. We find the closest match, show it to you, and let you decide — visible patch or an accent row that makes it deliberate.
Loose tiles re-bonded properly
Old thinset ground off the back and the bed, re-set at the original line — not glued and hoped, which fails again within a year.
Grout routed and renewed
Deteriorated grout removed to depth before new goes in — and the right grout for the gap, not whatever is on the shelf.
Sealed when cured
Grout and stone sealed on the follow-up or advised for timing — sealing wet grout is wasted sealant.
Silicone joints renewed
The tile-to-tub and tile-to-wall joints re-done in sanitary silicone, because that is where water actually gets in.
What we don't do
What we don't do, and who to call instead.
If a job needs a licensed trade, a permit, or an engineer, we tell you on the phone and point you to the right person.
- Full bathroom retiling and shower rebuilds — bigger than a visit, and we tell you.
- Shower pan and waterproofing work behind tile — specialist territory.
- Stone slab cutting and fabrication.
- Tile over tile shortcuts — we will not build the next problem.
How it works
How a visit works, in three steps.
- 1
Tell us the room
What is cracked, loose or dark, and roughly when it was last done. A photo tells us most of it.
- 2
Flat price first
Labor quoted per the visit; any matched materials quoted at cost before ordering.
- 3
Repair, grout, cure
Work done in one visit where possible, with honest timing on curing before the room is back in use.
Photos and a written summary after every visit, for family who could not be there.
Before & after
What the finished work looks like.
The same room before and after the visit. Drag the handle to compare.
After
Before
A shower wall stabilized
A loose tile over the bench re-bonded and the grout renewed — one clean repair instead of a rebuild.
Local detail
How your town changes the work.
Bathroom tile in the older two- and three-families of New Britain and Bristol is often 1950s–70s 4-inch ceramic in colors that were discontinued before we were born. The good news: those installations were thick and well-bedded, so repairs hold — the match is the hard part, and small-lot salvage tile usually solves it.
In Kensington and Wethersfield we sometimes find original early-1900s subway and hex tile in remarkable condition under later covers. Those surfaces deserve conservation-grade repair — gentle regrouting and stabilizing, not modern replacement.
The 1980s–2000s homes around Farmington and Glastonbury more often have large-format tile over cement board, where a single cracked piece usually points to a spot that lost its bond. Caught early, it is a one-visit re-bond; left alone, the floor under it starts to fail next.
Where this job comes up most
Every town page carries the housing stock, the roads and the timing for that place.
Licensed & insured in CT. The certificate goes out with a quote on request — useful when a family member is approving from out of state.
Before you book
Common questions.
My tile is discontinued — can you still match it?
Usually to a close match rather than a perfect one. We show you the candidate before fitting. If the match is poor, turning the repair into a deliberate accent row often looks better than pretending.
Why is my grout dark even after cleaning?
If cleaning does not revive it, the grout surface is gone or it is mold inside the pores. Routing and renewing the grout fixes it properly; re-sealing after is what keeps it fixed.
One floor tile sounds hollow underneath.
That is a lost bond — the tile is riding on nothing. Re-bonding it now is a small job; waiting means it cracks, and the neighbors loosen too.
Do you retile whole bathrooms?
No — full retiling and shower rebuilds are specialist work, and the waterproofing is not something to improvise. We keep to repairs and regrouting, where careful work matters more than speed.
Can the shower be used the same day?
Regrouting needs curing time before wet use — usually overnight. We give you the exact hours, and we would rather you wait than shower a half-day of work away.
What does it cost?
Single-tile repairs run $120–$300. A bathroom regrout is a half-day at $350–$600. Matched materials are at cost, and the drive is included.
Is it worth repairing, or should I retile?
If the tile is sound and only the grout or a few pieces are failing, repair costs far less — usually a fraction of retiling. If the wall behind it is moving or many tiles are loose, retiling is the better spend, and we will tell you that plainly.
Often booked together
Related services.
Call or text us what you need — plain words or a photo. You get a flat price the same day.